Understanding behaviour with

user testing

Conversie optimalisatie draait niet alleen om data, maar vooral om het begrijpen van het ‘waarom’ achter het gedrag. Met user testing krijg je direct inzicht in hoe bezoekers jouw website of app ervaren. Door gebruikers actief te observeren tijdens het gebruik van jouw digitale omgeving, signaleren we knelpunten en fricties die met data alleen vaak onzichtbaar blijven.

What is user testing?

User testing - or user testing - lets you see how real people experience your website or app. By having users perform tasks while thinking out loud, you discover where they get stuck, what they expect and why conversions fail to materialise. Instead of assumptions or just data, you get direct insights into behaviour and experience. This is how you improve your digital environment from the user's perspective - and that makes all the difference in conversions.

At Yonego, we use user testing to identify frictions, validate hypotheses and make targeted improvements to the user experience. This way, we optimise not only on numbers, but above all on real user experience - and that results in smarter choices and higher conversion.

 

Deep insight into user behaviour

Validation of design
and content

Fast detection of errors or thresholds

What does user
testing deliver?

User testing gives you instant insight into how real users experience your website. Instead of relying on interpretations of data, you get concrete feedback on what visitors think, feel and do. This helps you quickly identify thresholds or errors, improve usability and validate design or content choices. By applying user testing early in the process, you avoid costly missteps, save implementation time and reduce the risk of losing customers. Moreover, it provides valuable input for underpinning and refining your A/B testing strategies.

What does user
testing deliver?

User testing gives you instant insight into how real users experience your website. Instead of relying on interpretations of data, you get concrete feedback on what visitors think, feel and do. This helps you quickly identify thresholds or errors, improve usability and validate design or content choices. By applying user testing early in the process, you avoid costly missteps, save implementation time and reduce the risk of losing customers. Moreover, it provides valuable input for underpinning and refining your A/B testing strategies.

Structured process &
psychology.

The power of user testing lies in a structured approach and continuous improvement. At Yonego, it is not a one-off test, but an integral part of the conversion process. Together, we determine where we test, who we involve and where the most insights can be gained. We combine this with behavioural psychology and strategic CRO thinking, so that every test leads to improvements that make sense and have a real effect. Our multidisciplinary teams - from UX specialists to behavioural psychologists - use their expertise to make your digital environment measurably better.

Schedule a free consultation
Schedule a free consultation

Structured process &
psychology.

The power of user testing lies in a structured approach and continuous improvement. At Yonego, it is not a one-off test, but an integral part of the conversion process. Together, we determine where we test, who we involve and where the most insights can be gained. We combine this with behavioural psychology and strategic CRO thinking, so that every test leads to improvements that make sense and have a real effect. Our multidisciplinary teams - from UX specialists to behavioural psychologists - use their expertise to make your digital environment measurably better.

Schedule a free consultation
Schedule a free consultation

These companies are
really happy with us.

"After unpleasant experiences with another agency, we quickly reached a higher level with Yonego. You can see that over the years the roles have gradually changed from executive to strategic. We can achieve more and more with each other and have really found each other."

Machiel den Dekker
CEO Belgium

"Yonego has a real feel for B2B: half a word is enough for them. It is nice to work with someone who understands the industry. Moreover, there is never anyone who does not take the time for me: they are all passionate people who love the profession and enjoy what they do."

Linda Veraa – Hoevenaars
Teamlead Content & Digital Marketing Europe

"I've worked with quite a few marketing agencies in the past and it actually always felt like distance. You pay and decide and they do it. With Yonego it's different, we really work together. They are an extension of our company."

Tamara Francke
Online Marketeer

"The product we have is very difficult to market just like that. But we and the product are taken seriously. For us, it's a completely different world; the skill and patience that Yonego has is an anchorpoint, support and advocate that we benefit from a lot."

Marjolein Linssen
Operational Manager

"Yonego is always there, we always have priority. Everything we need, they have in house. They know the marketing business inside out, they know what the strategy is and half a word is enough. That's the beauty of working really well together. The work gets better as a result, too."

Stefanie von Arx
Senior Digital Marketing Specialist

"The depth of our relationship is the understanding of each other's business. We learn together, and I need mainstays like Yonego. Structured and precise, with goals that are continuously reported on. Moreover, Yonego does not simply accept an assignment, but challenges us."

Remco Slik
General Manager

"Over the past few years, our collaboration has evolved in a nice direction: we understand each other and Yonego helps me grow in my role."

Britt Van Bladel
Marketing Specialist

"Yonego always looks at the real business result we need. That is not assumed blindly, but also discussed."

Remy da Thesta Jacobs de Bok
Digital Marketing Manager

"After unpleasant experiences with another agency, we quickly reached a higher level with Yonego. You can see that over the years the roles have gradually changed from executive to strategic. We can achieve more and more with each other and have really found each other."

Machiel den Dekker
CEO Belgium

"Yonego has a real feel for B2B: half a word is enough for them. It is nice to work with someone who understands the industry. Moreover, there is never anyone who does not take the time for me: they are all passionate people who love the profession and enjoy what they do."

Linda Veraa – Hoevenaars
Teamlead Content & Digital Marketing Europe

"I've worked with quite a few marketing agencies in the past and it actually always felt like distance. You pay and decide and they do it. With Yonego it's different, we really work together. They are an extension of our company."

Tamara Francke
Online Marketeer

"The product we have is very difficult to market just like that. But we and the product are taken seriously. For us, it's a completely different world; the skill and patience that Yonego has is an anchorpoint, support and advocate that we benefit from a lot."

Marjolein Linssen
Operational Manager

"Yonego is always there, we always have priority. Everything we need, they have in house. They know the marketing business inside out, they know what the strategy is and half a word is enough. That's the beauty of working really well together. The work gets better as a result, too."

Stefanie von Arx
Senior Digital Marketing Specialist

"The depth of our relationship is the understanding of each other's business. We learn together, and I need mainstays like Yonego. Structured and precise, with goals that are continuously reported on. Moreover, Yonego does not simply accept an assignment, but challenges us."

Remco Slik
General Manager

"Over the past few years, our collaboration has evolved in a nice direction: we understand each other and Yonego helps me grow in my role."

Britt Van Bladel
Marketing Specialist

"Yonego always looks at the real business result we need. That is not assumed blindly, but also discussed."

Remy da Thesta Jacobs de Bok
Digital Marketing Manager

Deep insight into user behaviour

Want to understand where visitors drop out and how to improve the user experience? Contact us for a no-obligation chat!

Deep insight into user behaviour

Want to understand where visitors drop out and how to improve the user experience? Contact us for a no-obligation chat!